Choose a
Plan that Matches Your
Needs. We Make IT Easy...and Flexible!
1. Start with a plan
that determines the
amount of hours you want
2. All plans have basic services included
3. Customize services based on your business needs - you determine how
you want to use your hours. Any hours used above your plan is
billed at your preferred hourly rate.
Simple - Customizable - Designed
with You in Mind
Monthly Fees
$495
$895
$1,695
$2,695
$3,795
$4,895
$5,995
Hours
of Remote Help Desk Support
3
6
12
20
30
40
50
Installation
Fee
$495
$895
$1,000
$1,000
$1,000
$1,000
$1,000
Preferred Hourly Rate
$150
$135
$135
$120
$120
$120
$120
All
Plans Include the Following:
Remote
Monitoring
Access
to LSI Help Desk
Customized
Escalation Procedure
Preferred
Hourly Network Rate
Guaranteed
Response Time for On-Site Support *
Customize
From Our Comprehensive
Set of Service Options:
Monthly
Network Status Reports
Automated
Error Log Notification
Automated
Patch Update Notification
Daily
Verification of Data Back-Up
Management
Administration and Troubleshooting
15-Minute
Response from LSI's Help Desk to all Critical Alerts
Preferred
Response from LSI's Help Desk to all Non-Critical Service Requests
Response and Troubleshooting Service for all Error Log Notifications
Installation
of Patches upon Notification
Daily
Remote Inspection of Covered Systems
Daily
Administration Services
Managed
Security Services
Executive
Level Consulting up to 2 Hours per Quarter
*
Guaranteed
Response Time Varies by Plan Selected
