Choose a Plan that Matches Your Needs. We Make IT Easy...and Flexible!
1. Start with a plan that determines the amount of hours you want
2. All plans have basic services included
3. Customize services based on your business needs - you determine how you want to use your hours. Any hours used above your plan is billed at your preferred hourly rate.
Simple - Customizable - Designed with You in Mind
Monthly Fees
$495
$895
$1,695
$2,695
$3,795
$4,895
$5,995
Hours of Remote Help Desk Support
3
6
12
20
30
40
50
Installation Fee
$495
$895
$1,000
$1,000
$1,000
$1,000
$1,000
Preferred Hourly Rate
$150
$135
$135
$120
$120
$120
$120
All Plans Include the Following:
Remote Monitoring
Access to LSI Help Desk
Customized Escalation Procedure
Preferred Hourly Network Rate
Guaranteed Response Time for On-Site Support *
Customize From Our Comprehensive Set of Service Options:
Monthly Network Status Reports
Automated Error Log Notification
Automated Patch Update Notification
Daily Verification of Data Back-Up
Management Administration and Troubleshooting
15-Minute Response from LSI's Help Desk to all Critical Alerts
Preferred Response from LSI's Help Desk to all Non-Critical Service Requests
Response and Troubleshooting Service for all Error Log Notifications
Installation of Patches upon Notification
Daily Remote Inspection of Covered Systems
Daily Administration Services
Managed Security Services
Executive Level Consulting up to 2 Hours per Quarter
* Guaranteed
Response Time Varies by Plan Selected
